Bleeding Shit Show

I try not to burden you all with the tedium involved in running a hotel at night (only zany antics and shallow, instantaneous judgment), but I just want to say that generally, in my opinion, it's bad business for a hotel to confirm more bookings than there are rooms in the hotel, and then leave the problem for the young, inexperienced (though unflappable) night clerk to deal with when those poor, bedraggled, cranky travelers stumble in only to find, to their rising (French) ire, that despite confirming their reservation the previous morning, they are shit out of luck.